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LicencePrep

Help centre

Answers to the questions we hear most.

Do I need an account?

No. You can practise as a guest; your progress is kept on that browser or phone. An account keeps it on every device and is needed for Premium.

I paid but Premium isn’t on

Sign in with the same account you paid with. App purchases can take a minute to arrive. If it’s still locked after 10 minutes, contact us with your order number and we’ll fix it the same day.

Can I use it on my phone and computer?

Yes. Sign in on both; your plan, mistakes and pass chance stay in step.

How do I report a wrong question?

Use Report under any explanation. A reviewer checks it against the handbook and tells you what changed.